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Customer Experience Evolution in the Financial Sector
Hosted by FFW & Siteimprove
Wednesday, January 16, 2019, 11 AM - 12 PM EST
The financial sector is experiencing massive changes. Generation X, Millennials, and Generation Z have become a much larger portion of their core customer base, and Baby Boomers are adopting new technology at an increasing rate. The ability to offer fantastic customer experiences online has become more and more important. Now, more than ever, customers rely on high-performing digital platforms to keep up with the speed of business. This means that banks with excellent mobile applications and great online banking experiences have a massive advantage over those who don’t.
Join FFW and Siteimprove as we discuss digital transformation concerns for the financial sector and how they can be addressed to improve your customer experience and grow your profits. Additionally, we’ll be offering the webinar registrants a free SiteImprove accessibility, quality assurance, and SEO report on your organization's website.
Interested in additional webinars and trainings, explore our other upcoming events.
Head of Experience, FFW
January 16, 2019
11:00 AM EST
Solutions Consultant, FFW
Senior Digital Accessibility Consultant, Siteimprove
Register for the webinar and receive your free Siteimprove report.